Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you use our website and services.
1. Information We Collect
Information You Provide
When you contact us through our forms, schedule consultations, or interact with our services, we may collect:
- Name and email address
- Company name and role
- Project details and business challenges
- Communication preferences
- Meeting and consultation requests
- Any information you choose to share in forms or consultations
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address (anonymized)
- Pages visited and time spent
- Referring website information
2. How We Use Your Information
We use your information exclusively for legitimate business purposes:
- Service delivery: Respond to inquiries, schedule consultations, and provide requested services
- Communication: Send project updates, consultation confirmations, and relevant business communications
- Service improvement: Understand how our website is used and improve our services
- Legal compliance: Meet legal obligations and protect our rights
Marketing Communications
We will only send you marketing emails with your explicit consent. You can unsubscribe at any time.
3. Data Processing & Third-Party Services
Netlify Forms
Our contact forms are processed by Netlify Forms. When you submit a form, your information is securely transmitted and stored on Netlify's servers. Netlify complies with GDPR and other privacy regulations. View Netlify's Privacy Policy.
Notion Calendar
Consultation scheduling is handled through Notion Calendar. When you book a meeting, your information is processed according to Notion's Privacy Policy.
Google Analytics
We use Google Analytics 4 to analyze website usage and improve our services. This service collects information such as page views, time spent on pages, and user interactions. We have configured Google Analytics with privacy-conscious settings including IP anonymization and disabled advertising features. View Google's Privacy Policy.
Data Sharing
We do not sell, rent, or trade your personal information. We only share data with trusted service providers necessary for our operations, and only under strict confidentiality agreements.
4. Data Security & Retention
Security Measures
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmission
- Secure hosting with regular security updates
- Limited access to personal information on a need-to-know basis
- Regular security audits and monitoring
Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy, typically no longer than 7 years for business records, or as required by law.
5. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent for marketing communications
To exercise any of these rights, please contact us at hello@product208.com. We will respond within 30 days.
6. Cookies & Tracking
Our website uses minimal tracking technology:
- Essential cookies: Required for website functionality and security
- Analytics: We use Google Analytics 4 with privacy-conscious settings to understand website usage, page views, and user engagement
- No advertising cookies: We do not use cookies for advertising or tracking across websites
You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.
7. International Users
Product 208 is based in Boise, Idaho, USA. If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer. We take appropriate measures to ensure your information receives adequate protection consistent with this privacy policy.
8. Children's Privacy
Our services are intended for business use and are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the "Last Updated" date. For significant changes, we may notify you directly via email.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Last Updated: September 19, 2025
This privacy policy is effective as of the date listed above.